Silver Shuttle Ltd is committed to protecting your privacy and take the responsibility regarding the security of our customers' information very seriously.
What information do we collect and how do we use it?
Silver Shuttle collects information required to manage your airport transfer booking and for improving the service provided to customers. The information includes the name, email, mobile phone number, pick up and drop off information, times and dates of the journeys carried out and flight information.
Payment card details are not retained by Silver Shuttle as payments are processed directly by our payment partner SagePay via the payment page embedded within the Silver Shuttle website.
Non personalised information is gathered regarding the way customers use the website in order to improve the booking and service delivery processes.
Who does Silver Shuttle share your information with?
Silver Shuttle collates your information solely for the purpose of making your booking. Information is necessarily passed on to the driver or service partner responsible for fulfilling your journey.
Silver Shuttle does not share, sell, trade or rent your personal information with any other parties.
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel. We also keep your information confidential. Our internal procedures the storage, access and disclosure of your information.
You have certain rights under the Data Protection Act 1998. For example, we will always let you have a copy of all personal information we have about you should you request it. We may charge you a fee for a copy of such information.
By using the Silver Shuttle web site you consent to the collection and use of the information by Silver Shuttle Ltd in the way outlined above.